Privacy Policy

Eduveyn operates an online tutoring marketplace that connects students and parents with verified tutors. This Privacy Policy explains what personal information we collect when you visit our website or use our services, and how we use, store, share, and protect it. By accessing Eduveyn, you agree to the practices described in this policy.

Information You Provide

• Account registration: name, email, phone number, country/city.
• Student/parent profile: grade level, subjects of interest, learning goals.
• Tutor registration: qualifications, subject expertise, government-issued ID, payment details.
• Demo booking: name, email, phone, preferred date/time, and subject.
• Contact form submissions: name, email, and message.

Information Collected Automatically

• IP address, browser type, device type.
• Pages visited, time on pages (via analytics).
• Session and authentication tokens stored in cookies.

• To create and manage your account and authenticate your identity.
• To match students with suitable tutors and facilitate sessions.
• To process payments, issue receipts, and manage refunds.
• To verify tutor credentials and ensure user safety.
• To send transactional emails (booking confirmations, reminders, invoices).
• To send marketing communications — only with your consent; you may opt out at any time.
• To comply with legal obligations, including fraud prevention.

Accounts for students under 18 must be created and managed by a parent or legal guardian. We do not knowingly collect personal information from children under 13 without verifiable parental consent.

Parents and guardians may review, update, or request deletion of their child's information at any time by contacting us at hello@eduveyn.com.

We do not sell your personal data. We may share your information only in the following circumstances:

• With tutors: Student name, subject needs, and session time are shared with the assigned tutor.
• With service providers: Trusted third parties (hosting, payments, analytics) who process data under strict agreements.
• For legal reasons: If required by law, court order, or government authority.

Depending on your jurisdiction, you may have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal data.
• Objection: Object to certain processing, including marketing.

To exercise any of these rights, email us at hello@eduveyn.com. We will respond within 30 days.

We implement industry-standard security measures including HTTPS encryption, secure password hashing, and role-based access controls. In the event of a data breach affecting your rights, we will notify you promptly in accordance with applicable law.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy with a revised "Last Updated" date. Your continued use of Eduveyn after changes are posted constitutes your acceptance.

For questions or requests regarding this Privacy Policy, contact our Privacy Team at: hello@eduveyn.com or visit our Contact Page.